Phone Number

01922-634959

FAQS

Frequently Asked Questions

To help you to find out more about chiropractic care, we have created a series of frequently asked questions for you to review.

What happens on a visit?

When you attend your first consultation (initial assessment), which will typically last 30 minutes to an hour, the chiropractor will take a detailed case history and carry out a physical examination. This will help the chiropractor determine a working diagnosis for your condition and a suitable course of treatment. 

Before commencing with any treatment, the chiropractor will explain their recommended course of care, how it will improve your condition as well as any risks and possible side effects.

If the chiropractor does not believe that they can improve your condition or has concerns regarding other health conditions which you may have, they may refer you to another healthcare professional, such as your General Practitioner. 

Your chiropractor cannot start any course of care until you have provided consent.

What do I need to know before treatment starts?

Before treatment starts, the chiropractor will explain what they have found during the physical examination and propose a treatment plan, including the benefits and possible risks.  You should take this opportunity to ask questions or request further explanation if anything remains unclear. 

Before starting any treatment, you will need to give your permission (consent) to the chiropractor. An agreement should also be reached about how much you will pay for your treatment. As chiropractic treatment is rarely available on the NHS. Either you or your health insurer will be required to pay for treatments.

Can I bring someone with me?

Yes. It’s fine for you to bring along a relative or friend if it makes you feel more at ease. Your chiropractor may also want another person (a ‘chaperone’) to be present during your treatment. This may be a clinic assistant, for example. 

Does treatment involve getting undressed?

It is sometimes necessary to remove clothing during chiropractic treatment. If that is the case, you will be informed and provided with a gown to wear.

If you are not comfortable undressing, you should explain this to your chiropractor before starting treatment. They can then advise you on suitable clothing to wear to enable them to examine and treat you. 

Your chiropractor must get your consent to remove clothing throughout all treatments. 

Will I be treated in a private room?

Chiropractors treat patients in many different settings, including private, group or multi-disciplinary clinics and practices.

In most cases, chiropractors will undertake treatment in a private room, although some do opt for an open-plan space where several patients may be treated at the same time. If you prefer to be treated in a private room, check with the chiropractor that this is possible before you book any treatment.

Will I need to have X-rays?

There are strict guidelines regarding the use of x-rays and MRI scans. Your chiropractor should only recommend x-rays or scans if there is a valid clinical reason.

Some chiropractors can take x-rays in-house. If not, they will refer to a suitable clinic where the x-ray can be taken.

Will I be able to take time to consider whether to have further sessions or treatments?

Yes. The chiropractor’s role is to deliver their recommended course of care to you. However, it is your decision whether or not to accept their treatment recommendations. Your consent is needed before any treatment can take place, and you should know and understand what you are consenting to. 

Will the treatment hurt?

Treatment is usually painless unless an area is already inflamed. If this is the case, your chiropractor will alter the treatment that you receive. You may also hear a clicking or popping noise. This is perfectly normal and commonplace with chiropractic treatment.

Some patients also report temporary aches and pains during and after treatment. Again, this is nothing to worry about and is perfectly normal.

If you are uncomfortable with the techniques being used during your treatment, you should talk to your chiropractor.

What are the costs?

Initial Consultation: £45.00

Adjustment: £40.00

X-Ray: £80.00

Under 16’s Adjustment: £25.00

I want to access my records - Where can I obtain them and how long can they be kept?

Patients have the right to see all their records and x-rays from the chiropractic practice or clinic. If you decide to move to another practice, or to see a different chiropractor, you can request your records and x-rays to be transferred. Transfers may incur an administration fee.

The practice or chiropractor will store and maintain your records for eight years from the date of your last treatment. This is in line with the requirements covered in the NHS Records Management Code of Practice

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81 Broadway, Walsall, WS1 3EZ

01922-634959

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